7bad Privacy Policy
Protecting your personal information is our top priority. Through SSL encryption and strict data policies, 7bad keeps your information completely secure.
This Privacy Policy ("Policy") applies to the company operating the 7bad platform and the website 7bad.lat. This Policy describes what information we collect when you use our platform, how we use it, who we share it with, and what measures we take to protect your information. By using the platform, you consent to this Policy.
7bad is committed to ensuring a safe and transparent gaming environment for players in Bangladesh. Maintaining the privacy of your information is an integral part of that commitment.
What Information We Collect
We may collect various types of information when you create an account on our platform, play games, or carry out financial transactions.
1.1 Information You Provide Directly
You provide the following information to us directly:
- Full name and date of birth (for age verification — only those aged 21 or above may open an account)
- Valid email address and mobile number
- Residential address and nationality details
- National ID card or passport details for identity verification
- Payment account details (bKash, Nagad, Rocket, Upay or bank account)
- Security questions and password (stored in encrypted form)
1.2 Automatically Collected Information
When you browse or use our platform, certain information may be collected automatically:
- IP address and device type (mobile, desktop, tablet)
- Browser type and version
- Logs of your gaming activity (bet amounts, game history, session duration)
- Records of deposit and withdrawal transactions
- Information collected through cookies and similar tracking technologies
We never store your full payment card number or bank PIN. All financial information is processed in encrypted form.
How Your Information Is Used
7bad uses your information only for specific and legitimate purposes. We never use your information for excessive or irrelevant purposes.
2.1 Account Management and Verification
- Providing account registration and login services
- Age and identity verification (confirming 21+)
- Fraud prevention and detection of multiple accounts
- Maintaining account security
2.2 Service Delivery and Improvement
- Providing gaming services and betting features
- Processing financial transactions and handling withdrawal requests
- Applying bonuses and promotional offers
- Improving platform performance and user experience
- Identifying and resolving technical issues
2.3 Communication and Support
- Providing 24/7 live chat and email support
- Sending important account-related notifications
- Informing you of security alerts and system updates
2.4 Responsible Gaming
- Identifying excessive gaming behaviour and intervening in a timely manner
- Providing voluntary break and limit-setting features
- Supplying information and resources related to responsible gaming
Information Sharing and Disclosure
7bad does not sell, rent, or disclose your personal information to third parties for advertising purposes. However, limited information may be shared with trusted partners in specific circumstances.
3.1 Service Provider Partners
Authorised payment gateway providers such as bKash, Nagad, Rocket, and Upay may receive limited portions of your transaction information for payment processing. These providers are governed by their own privacy policies and may only use the information necessary to complete a transaction.
3.2 Game Software Providers
Some session data may be shared with providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and similar providers to ensure their games run correctly. However, this information is never used to identify you personally.
3.3 Legal Obligations
Information may be disclosed in compliance with applicable law upon receipt of a valid order from a competent court or regulatory authority. Information may also be disclosed to assist in investigations into fraud, money laundering, or other legal violations.
Before sharing information with any third-party organisation, we ensure that they also maintain an equivalent standard of privacy protection.
Data Protection Measures
The 7bad platform has adopted the highest industry-standard technical and organisational measures to protect your personal information.
4.1 Technical Protection
- SSL Encryption: All of our web traffic is secured through SSL/TLS encryption technology, so that all data transmitted between your browser and our servers remains encrypted.
- Database Security: Stored data is kept in encrypted databases and only authorised staff have limited access.
- Firewall and Anti-Fraud Systems: Advanced firewalls and automated fraud-detection systems are active 24 hours a day.
- Secure Password Hashing: Your password is never stored in readable form — it is stored only using strong hashing algorithms.
4.2 Organisational Protection
- Regular data protection training for staff
- Following a "least privilege" policy for data access
- Regular security reviews and vulnerability testing
- Confidentiality agreements (NDA) with third-party partners
4.3 Data Retention Period
Data may be retained for as long as your account is active and for a specified period after account closure to meet legal requirements. Financial transaction records are retained in accordance with applicable law.
Cookies and Tracking Technologies
Cookies are small text files stored on your device. The 7bad platform uses cookies to improve your experience and to keep services running smoothly.
5.1 Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform will not function properly.
- Performance Cookies: Used to analyse which parts of the platform are used most and to improve overall performance.
- Functionality Cookies: Used to remember your preferences and settings (such as language selection).
- Security Cookies: Used to prevent fraud and unauthorised access.
5.2 Cookie Controls
You can block or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.
Your Data Rights
As a user of the 7bad platform, you have certain important rights over your personal information.
6.1 Right of Access
You can contact us at any time to find out what information we hold about you. The support team generally responds to such requests in a timely manner.
6.2 Right to Rectification
If any information stored in your account is incorrect, you may request that it be corrected. Contact the support team for assistance with corrections.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may not be fully erasable due to legal obligations, ongoing disputes, or the need to prevent fraud.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing communications. The option to opt out of such communications is always available.
6.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will take the necessary steps in a timely manner after verifying your identity.
Protection of Minors' Information
7bad is a platform operated exclusively for those aged 21 and above. We do not knowingly collect information from any person under the age of 21. Age verification is a mandatory step during account registration.
If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete all associated information.
If parents suspect that their child has registered on our platform, please contact [email protected] immediately.
Third-Party Links and Services
The 7bad platform may occasionally contain content linked to third-party services or software providers. The privacy policies of these third parties are outside our control and we are not responsible for them.
You are advised to review the privacy policy of any external service before using it.
Policy Changes and Updates
7bad reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in advance by email or through the platform.
The updated policy will take effect from the date of publication. By continuing to use the platform after a change, you will be deemed to have consented to the updated policy. You are therefore advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact our support team. We are able to provide assistance in both Bengali and English.
Live Chat Support
24/7 — every day of the week, at any time
Email Support
Website
7bad.lat
This Privacy Policy is consistent with the 7bad platform's overall Terms and Conditions and Responsible Gaming Policy. You are also advised to review these related documents.