Frequently Asked Questions
Answers to all your questions about 7bad
Live dealer tables, account management, the withdrawal process, and playing on mobile — these four sections give simple, clear answers to the most common questions.
After joining 7bad, many players naturally have various questions — how live table games work, how to update account information, how quickly winnings can be received, or whether there are any issues playing on mobile. This page organises those questions into four sections with detailed answers. If you can't find an answer, contact our 24/7 live chat support — you'll get help quickly.
Live Dealer Games
7bad's live dealer section has tables arranged with players of different budgets in mind. You'll find low-stake tables as well as high-limit tables for experienced players. Before joining any table, the minimum and maximum bet amounts are shown on screen, so it's easy to pick a table that suits you.
Teen Patti is a popular three-card game — the player tries to build the best hand against the dealer. Andar Bahar is even simpler: the dealer reveals a joker card, then the player bets on whether the next matching card will land on "Andar" (left) or "Bahar" (right). 7bad has dedicated tables for Bangladeshi players for both of these games.
Baccarat is actually quite simple — there are three betting options: Player wins, Banker wins, or Tie. Cards are dealt to two hands and the hand whose total is closest to 9 wins. The player doesn't need to decide whether to draw cards — everything follows the rules automatically. At 7bad's live tables, the dealer explains each round as it goes, which makes it easy for beginners to learn.
Yes, 7bad's live dealer games are broadcast live from professional studios using real cameras. Leading providers such as Ezugi and Evolution Gaming operate these studios. You can see the dealer on screen and watch real cards being dealt or the roulette wheel spinning — everything is run in a completely fair and transparent way.
7bad's live dealer section delivers full-quality video streaming on mobile too. The interface adjusts automatically to fit your smartphone screen and the betting buttons are easy to tap. For the best experience, keep a stable internet connection — live games run smoothly on both mobile data and Wi-Fi.
Member Account
To update your personal information, log in and go to the Account Settings section. Some details can be changed directly, while others may require help from the support team for identity verification. In that case, contact us via live chat or at [email protected] — they'll assist you promptly.
No, under 7bad's rules each player may only hold one account. If multiple accounts are detected, they may be closed and any associated bonuses may be cancelled. If you have an issue with an existing account, contact support directly to have it resolved.
To keep your 7bad account secure, use a password of at least 8 characters that includes uppercase and lowercase letters, numbers, and one special character. Do not use your date of birth or simple words as a password. Your username generally cannot be changed once set, so choose it carefully when registering.
On the login page, select the "Forgot password" option and enter the email address or phone number you used when registering. After verification, a recovery link or code will be sent to you. If the process doesn't work, let the support team know via live chat — they'll confirm your identity and help you reset your password.
Withdrawal Questions
Yes, under 7bad's security policy withdrawals are sent only to a wallet or bank account registered in the player's own name. It is not possible to send funds to someone else's bKash, Nagad, Rocket, or Upay number. This rule prevents money laundering and ensures the safety of your own funds.
The minimum withdrawal amount at 7bad is ৳500. Withdrawal requests for less than this amount cannot be processed. The minimum deposit amount is ৳300, so the deposit and withdrawal limits are different. You can submit a withdrawal request at any time once your balance is ৳500 or more.
For the welcome bonus, wagering requirements must be met. As an example: if you deposit ৳1,000 you receive a ৳1,200 bonus — this ৳1,200 bonus amount multiplied by 25 equals ৳30,000, which you need to wager. The wagering applies only to the bonus amount, not the deposit. Once the requirements are met, winnings earned from the bonus can be withdrawn normally.
At 7bad, the withdrawal process generally takes between 5 and 30 minutes. For requests made via bKash, Nagad, Rocket, and Upay, the funds arrive in your wallet within that timeframe. Bank transfers may take a little longer — this depends on the bank's own processing time.
Yes, 7bad's withdrawal service is available seven days a week, 24 hours a day. Whether you submit a request at midnight, on a Friday, or on a public holiday, the funds are sent to your mobile wallet within the same standard processing time — 5 to 30 minutes.
Mobile Use
Once your connection is restored, the game will automatically resume from where you left off. Bets placed in an ongoing round are kept safe and the round result is stored on the server. If the connection drops after spinning a slot, the result of that spin will be shown when you reconnect. If the problem persists, let us know via live chat.
Yes, 7bad's website can be added to your phone's home screen. On Android, open Chrome or Samsung Browser and select "Add to Home screen." On iPhone, tap the share icon in Safari and choose "Add to Home Screen." This gives you an app-like experience with no download required.
7bad's entire site is optimized for mobile browsers. Slots, fishing games, live dealer, cricket betting — everything can be played fully from your phone's browser. There is no need to install a separate app. The site works best on Chrome, Firefox, or Samsung Browser.
7bad works fully on Android and iOS smartphones and tablets. It can also be played from any modern browser on Windows, Mac, or Linux computers. Live streaming may not run smoothly on older devices, so using an updated browser is recommended. The site's layout displays correctly even on small screens as narrow as 360px.
Slots and fishing games use relatively little data as they generally rely on lightweight graphics. Live dealer games require a bit more data due to video streaming. To reduce battery usage, keep your screen brightness turned down. For long sessions, playing while charging gives you the best experience.
Still have questions? We're ready to help
If you couldn't find a solution to your issue in the answers above, contact our support team directly. We're available around the clock in both Bengali and English.
24/7 Live Chat
[email protected]